Contacting Xplore Business Support

As a client of Xplore Business, you have priority access to 24/7 technical support. Our Business Network Operations Centre (NOC) and its technical team is dedicated exclusively to supporting business clients like you.

• For all inquiries, the fastest way to receive support is to contact us by phone.

• If your service issue is critical, please do not hesitate to contact Business Support immediately by phone.
  • For example: You have no Internet without explanation and it has interrupted your regular business operations.

• For your convenience, you may choose to easily open a service ticket by sending us an email at Support@business.xplore.ca. In your email message, please include:
  • Identifying information for your account (account name or ID number, service location, etc.)
  • A description of your service issue.
  • Your business hours or availability (when you will be available at the service location and we may contact you by for on-site troubleshooting).

Support Options for Xplore Business Customers

Phone 24/7 Technical Support
1-855-638-7381 (Option 2)

Email
Support@business.xplore.ca